Shared Values
Respect
We show consideration for the time, privacy, viewpoints, and physical space of others. This includes acknowledging, listening, being truthful, and accepting the individuality of others. Treat others as you would like to be treated.
Teamwork
We work together to maintain a high level of cooperation and collaboration with our colleagues.
Professionalism
We act in a manner that is reliable, respectful, and that conveys our competence.
Fairness
We treat all in an equal and just manner. There is consistency with information, rules, logic, and ethics.
Leadership
We provide guidance to others and act as the standard which others follow.
Excellent Customer Service
We are problem solvers for our customers. We do so with a positive attitude in a way that is accurate, timely, informative, responsive, courteous, and professional.
Responsibility
We take responsibility for making Rice better through our actions and our words. We own up to our mistakes, work to fix them, and learn from them.
Integrity
We are committed to honesty and accountability and strive to make ethical decisions.