- My default Chart of Account is incorrect. How do I correct it?
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Your department’s HCM initiator will need to make any changes/corrections regarding your default Chart of Account.
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When I enter my expense module, I have an error of ‘missing employee set up information’. What do I do?
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Please reach out to your department’s HCM initiator. They will need to confirm your expense set up information is correct and your default Chart of Account has been added.
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How can I view my archived expense reports in IO?
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- From the Travel and Expenses page, select the gear icon and select Advanced Search.
- Select the drop down arrow next to Search.
- Complete the search fields which benefit you. For example: Selecting Date: On or after: 07/01/2021 will provide all expense reports submitted after 07/01/2021.
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How can I add a delegate to prepare my expense reports?
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- From the Travel and Expenses page, select the gear icon and select Manage Delegates.
- From the Delegates and Permissions page, select +.
- Search for the Person you would like to add as a delegate.
- Select the appropriate name from the drop-down.
- The selected user will appear in your delegates area.
- Select Save and Close.
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How can I withdraw my expense report?
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Expense reports can be withdrawn while still in a ‘Pending’ report status.
- From the Travel and Expenses page, select the three dots on the top right of the expense report.
- Select withdraw. A popup will appear containing the warning ‘Withdrawing the expense report cancels existing approvals.
- It becomes an in progress expense report that you can edit and submit.
- 'Do you want to continue?’ Select ‘Yes’ if you wish to withdraw your expense report.
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How long does it take for my expense report to be reviewed by audit?
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Expense reports are reviewed by audit within 7 business days.
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My report indicates that it is ready for payment. When will i receive the payment?
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Expense report payments are initiated on Mondays and Thursdays.
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Will my reimbursement be included in my paycheck?
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Expense report reimbursements are separate from your paycheck.
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Will my reimbursement be deposited into the same account as my paycheck?
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Yes, unless you have selected a different bank account within your expense module.
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I cannot find the itemized expense receipt; what other types of documentation can i submit?
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If an itemized receipt is unobtainable from the vendor, a Missing Receipt Affidavit must be submitted.
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Who can I contact if I have questions about my expense report?
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Contact expenses@rice.edu for assistance.
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Where can I find additional expense training?
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Additional training can be found at https://catalog.rice.edu/courses/faculty-staff-expense-training
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Expense Type Crosswalk
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Expense Type Crosswalk
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Expense Receipt Email Upload
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Expense Receipt Email Upload